Terms & Conditions

• Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved
• Mike Ogden Mentoring or any of their staff are not responsible for any loss or injury during the session.
• Mike Ogden Mentoring reserves the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.
• You must declare all medical conditions during registration and keep us up-to-date should this change by emailing us at - hello@mjowellbeingservices.uk
• Your booking is not confirmed until payment has been received. Paid spaces will be given priority.
• Any misuse of voucher codes will result in cancellation of your booking.
• You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.
• We don't issue refunds for missed sessions due to your own circumstances.
• If there are any sessions missed due to venue complications, Mike Ogden Mentoring will offer a make-up session, or parents will be refunded.

Parent's responsibilities:

Relax Kids takes all reasonable care to ensure that its programmes are fun and safe. However, I understand that my child will be engaging in a moderate amount of physical activity that may involve some risk of injury. I acknowledge I have been advised to consult with my or my child's physician with respect to any past or present injury, illness, health problem or any other condition or medication that may affect my child's participation in the Relax Kids programme. In the event of emergency and in my absence agree to the Relax Kids Coach contacting the Emergency Services. Please note we charge £5.00 per 15 minutes if you are late picking up your child. I have read the Relax Kids Child Protection Policy and in the event of my child not being collected I agree that Relax Kids can contact the social services duty officer for my child's protection. I confirm that I have fully disclosed to Relax Kids and/or the Coach any, and all, conditions (whether such conditions are physical, behavioural or otherwise) that my child has or may have before my child participates in the class. As far as permitted under Local Law, I assume the above risks and accept responsibility for any injury sustained by my child. I further discharge and hold harmless Relax Kids (including its owners, officers and personnel, including its Coaches and its suppliers) from any liability: arising for any injury to my child or other persons or property caused by my child's participation in the Relax Kids programme, if that injury is caused by my or my child's fault; or by a third party unconnected with Relax Kids provision of services; or by events which Relax Kids, including its owners, officers and personnel, including its Coaches and its suppliers, could not have foreseen or prevented, even if they had taken reasonable care. Refund Classes: Pro-rated refunds will be given if cancellation is made, in writing, before the second attended class of the series. I understand and agree that I will not receive any refund or credit for missed classes, but if cancellation of a class is due to failure on the part of Relax Kids I will be entitled to a reasonable refund of the charge for that class. After 2 classes it may be apparent to the Relax Kids Coach that classes are not appropriate for a child at this stage, in this instance we will request the child be removed from the class and the balance refunded.